FAQ

How is Christie Heart different from other psychotherapy clinics?

  1. Sessions as early as 6am
  2. Fair and competitive rates compared to others
  3. Free Consultations
  4. Sliding Scales to make pricing more affordable
  5. Affordable packages offered
  6. Referral programs
  7. Availability 7 days a week

How much is a typical session at Christie Heart?

At Christie Heart we try to make our rates manageable for each client.
20 Minute Consultation: FREE!
30 minute individual session: $50
50 Minute individual session: $120
80 Minute individual session: $140
30 Minute couple and family session: $70
50 Minute couple and family session: $130
80 Minute couple and family session: $160

How long is a typical session at Christie Heart?

Normal therapy sessions are 50 minutes. We offer 80 sessions at an increased rate and 30 minutes at a decreased rate to fit your needs of the day.

What is the structure of the therapy session?

The structure is what you make of it. At Christie Heart we are client-centered meaning we follow you. Yet, if you need someone to take the lead speak to your therapist and we can take the reins.

Is Christie Heart In Person or Virtual?

Christie Heart is currently all virtual for the time being to assist with costs to not offer higher pricing. A more comfortable environment for you to even have sessions in your pyjamas.

I still have a question that’s not in the FAQ?

Not a worry, Christie Heart is here! Any and all questions you have you can send them to nigel@christieheartpsychology.ca to which within 24-48 hours if not sooner all your questions will be answered.

What type of payment do you take?

Any form of credit card is accepted, along with mastercard and visa debit. Lastly, we do accept E-transfers as well.

What happens if I can’t make my appointment?

Life happens, we at Christie Heart understand that at times there are things we cannot control. Our cancellation policy is 24 hours notice otherwise the card on file will be charged. If concerned please talk to your therapist as it is to their discreet to make an exception for you.

How do I book an appointment or consult?

You may simply click this link to book an appointment or consult or on any of the pages at the bottom of the page.

I’m in crisis, how do I book a session quick?

Sadly, we cannot always be available, as we try to give you the skills for yourself. If you are in crisis please see contact information below to call the proper lines to get the help you need!
911: Police Department for when risk of life is risk or injury
211: Emergency/Crisis helpline
988 Suicide Helpline
416-408-4357: Toronto Distress Centres
519-539-8055: Crisis centre (CMHA)

Do you accept insurance?

At this point at Christie Heart, we do not accept insurance, but speak to your insurance provider to see if psychotherapy is covered. If so, at the end of each session you will find all the required information on your emailed receipt to submit to your insurance provider.

What are the days and times for therapy at Christie Heart?

At Christie Heart, we pride ourselves on being available for all client availabilities. Christie Heart has availabilities throughout each day, some more than others. Sunday-Saturday Christie Heart opens early as 6am for sessions!

I want to work on myself at Christie Heart but it is out of my budget.

Understandably, therapy is not price of a whopper combo at Burger King, although at Christie Heart we do offer sliding scales for people who maybe cannot afford the standard rate. The sliding rate is to be decided with your therapist together.
Packages can also be offered for a period of time such as 5 sessions at $80 then moving forward at $110.

How do I know if the therapist at Christie Heart is right for me?

We implore you to book a free consultation with our psychotherapist to see if you both our a good fit! You can also click here (https://www.christieheartpsychotherapy.ca/meet-nigel/) to read about the psychotherapist and explore their credentials to see if they are the best fit for you.

Can I refer someone to Christie Heart?

We are grateful for all of our clients and those who you believe are ready to better themselves. If you have someone interested and you refer them to Christie Heart please inquiry about our referral program for both you and your referral for benefits!

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